I will be your expert technical live chat and email support specialist

Nigeria

I speak English

Technical Support Specialist and Web Developer

I am a professional web developer and technical chat support specialist. I specialize in providing fast, accurate live chat and email support for e-commerce stores, tech startups, and websites. Becaus...
About this Gig

Are you looking for a reliable live chat support agent who can do more than just read a script? I am a customer care specialist with a strong background in web development. I specialize in managing live chat, responding to emails, and handling support tickets for tech startups, e-commerce stores, and software websites. Because of my technical background, I don't just paste generic templates. I am uniquely capable of troubleshooting user account issues, tracking orders, and identifying basic website glitches or frontend code bugs on the fly using browser console tools.


What I bring to your team: Fast typing speed and clear, friendly English communication Multi-tasking across several chat dashboards simultaneously Familiarity with major support tools (Zendesk, Intercom, Tidio) Immediate bug and technical glitch identification.


Please message me before placing an order so we can discuss your specific workflow!

Social media platform:

Twitter

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Instagram

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Discord

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Telegram

Service type:

Technical support

Language:

English

Timezone:

24/7

Support software:

Zendesk

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Intercom

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Tidio

Knowledge base software:

Confluence

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Freshdesk