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dhmarcela

Dhyana Molina

@dhmarcela
Colombia
Spanish, English
About me
An executive and Virtual Assistant with solid experience in administrative coordination, quality control, and document management. Recognized for effective communication, high attention to detail, and a proactive approach. Proficient in Google Workspace, CRM systems, and AI tools, I am motivated to add value and grow alongside dynamic remote teams.... Read more

Skills

d
dhmarcela
Dhyana Molina
Offline • 
Average response time: 230 hours

See my services

General Assistance
I will help your business grow as virtual assistant in eng and spa
From$70 / projectMore details

Work experience

Teleperformance

Bilingual Customer Service Representative

Teleperformance

Oct 2021 - Mar 2023 • 1 yr 5 mos

- Managed high‑volume inbound calls, ensuring accurate documentation and timely issue resolution. - Organized customer information and updated internal systems with precision and consistency. - Delivered professional communication and support to English‑speaking clients.

Administrative Assistant

BM Consultoría

Aug 2017 - Mar 2018 • 7 mos

- Managed filing systems, digitized documents, and maintained organized records. - Provided customer service and administrative support to internal teams. - Assisted with documentation analysis and internal process organization.