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Drew S.
@dichotomydrew
Make AI Workflows and Data Pipelines
Philippines
English, Japanese
About me
20 years in ops at companies like Salesforce, Verizon, Criteo and ADP, now I build the automations that used to eat my team's time. I work in Make.com, AI-assisted reporting, real-time SMS and webhook automations, web scraping and enrichment, and CRM integrations.
Recent builds: a booking automation with a 100% win rate and under 3 second response time, and a lead pipeline that scaled to 4,000+ verified records in a week. Every project is fixed-scope with a clear handover, no retainer required.
Skills
Drew S.
Offline •
See my services
Automations & Agents
I will do your workflow automation
Automations & Agents
I will build an ai powered report or workflow using claude or chatgpt
Portfolio
Work experience
Automation and Workflow Design Consultant
Drew Smith • Freelance
Jun 2026 - Present • 2 mos
I build fixed-scope automation for founders and small teams who need a manual process fixed properly. • Cut manual admin and follow-up time by up to 58% by replacing manual checking with systems that notify and route automatically • Built AI-assisted tools that turn a form submission into a personalised report in under 2 minutes • Built pipelines that scale from zero to thousands of verified records in a week, feeding straight into CRM and hiring systems Tools: Make.com (Advanced Certified) · Claude / Anthropic · OpenAI · Notion · Tally · Fathom · Slack · Salesforce (4x certified)
Operations Director (Fractional)
Koollab • Full-time
May 2025 - Jun 2026 • 1 yr 1 mo
Fractional Operations Director for a boutique Australian marketing and GTM agency, working across client delivery, internal systems and go-to-market execution. • Built and documented Make.com automations across meeting intelligence, bank feeds, cost tracking and client intake • Built the Notion portal infrastructure and operational handover documentation for the agency • Set up cold email infrastructure across Apollo, Instantly and Gmail, including full technical setup and sequence writing
9 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 9 Reviews
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Most relevant
neil1832
Australia
Ongoing collaboration
Legendary work.
$100-$200
Price
2 days
Duration
Helpful?
hellokatystudio
United Kingdom
I couldn't rate Drew highly enough, super professional but friendly, responsive, brilliant at his job and took my complicated brief and delivered it PERFECTLY, EARLY and make the whole process an utter joy. A*****
$100-$200
Price
2 days
Duration
Seller's Response
Helpful?
tomlever414
United Kingdom
Ongoing collaboration
Drew showed clear expertise, was quick, polite and delivered exactly what was expected. I couldn’t have asked for more. We will be using again! Thanks Drew.
$50-$100
Price
4 days
Duration
Seller's Response
Helpful?
neil1832
Australia
Ongoing collaboration
Great work. Highly recommend.
$100-$200
Price
2 days
Duration
Helpful?
neil1832
Australia
Ongoing collaboration
Legend. Did an amazing job and really went above and beyond. Extremely professional and courteous. Look forward to our next project.
$100-$200
Price
9 days
Duration
Helpful?
