d
diego_baltodano

Diego Baltodano

@diego_baltodano

Customer Service, Virtual Assistant, IT Support

Costa Rica
English, Spanish
About me
I am a reliable and proactive professional with a practical approach to problem-solving. I am oriented to learning and continuous improvement of technical solutions. I have solid experience in customer service, with communication and listening skills. I am motivated to continue learning in IT and networking areas. I am a Digital Assistant in web page design. I have knowledge and experience in developing e-commerce sales methods, marketing and advertising. I have basic knowledge in data analysis and good handling and knowledge in computer and office programs.... Read more

Skills

d
diego_baltodano
Diego Baltodano
Offline • 
Average response time: 1 hour

See my services

Customer Success
I will provide professional customer support
From$15 / projectMore details

Work experience

Skechers

Customer Service Representative

Skechers • Full-time

Nov 2024 - May 2025 • 6 mos

Provided support in the operational management of the store while delivering high-quality customer service. Handled sales closing and opening while maintaining the store's visual standards. Managed cash registers, including collections, opening, closing, and inventory counting practice.

Teleperformance

Customer Service Representative

Teleperformance • Full-time

Oct 2023 - May 2024 • 7 mos

Provided customer service with credit history for a US bank account. Performed tasks such as verification, payments, and follow-up on credit inquiries. Managed and opened cases of fraud, theft, loss, or card replacement.