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Diego G
@diego_gogni
IT Support Specialist, Windows and Remote Technical Support
Argentina
Spanish, English
About me
IT Support Specialist with years of experience in corporate IT environments. I provide reliable remote technical support for Windows 10/11, PCs and laptops, troubleshooting, software installation, drivers, printers, user support and common connectivity issues. I also have experience with Active Directory, ServiceNow, Microsoft technologies and ticket-based support. I focus on clear communication, practical solutions and getting users back to work as quickly as possible
Skills
Diego G
Offline •
Average response time: 1 hour
See my services
Technical Support
I will fix windows 10 and 11 issues and provide remote IT support
Messaging & Emailing
I will manage your customer support emails and live chat
Work experience
IT Support & Infrastructure Specialist
EY • Full-time
May 2014 - Sep 2025 • 11 yrs 4 mos
Experienced IT professional providing technical support and troubleshooting in a large corporate environment. Strong background in Windows systems, Active Directory, user account management, software troubleshooting, incident resolution and ServiceNow. Experienced in diagnosing technical issues, supporting IT operations and working with technical teams to restore services and minimize downtime. Focused on practical problem-solving, clear communication and delivering reliable technical support.
