d
diegoale_rodri

Diego Rodriguez

@diegoale_rodri

Virtual Assitant

Colombia
Spanish, English
About me
I specialize in sales, cold and warm calling, appointment setting, and closing deals. I help growing businesses with client services, organizational communication, and virtual assistance to streamline processes and boost conversions. With proven skills in lead generation and negotiation, I will drive results for your business. Contact me today and let’s take your business to the next level!... Read more

Skills

d
diegoale_rodri
Diego Rodriguez
Offline • 
Average response time: 168 hours

See my services

Customer Support
I will be a rockstar billingual cold caller generating leads
From$10 / projectMore details
Customer Support
I will provide professional and empathetic customer support
From$5 / projectMore details

Work experience

Asurion

BILINGUAL TECHNICAL SUPPORT AND SALES SPECIALIST

Asurion • Full-time

Oct 2021 - Oct 2025 • 4 yrs

1. Address technical difficulties by providing solutions based on research and knowledge. 2. Analyze consumer's lifestyles and needs to improve their experience. 3. Help users find the best alternatives by providing empathy and staying updated on the latest news. 4. Reach a high level of monthly sales.

Concentrix

Full-time • 1 yr 6 mos

BILINGUAL TEAM SUPPORT SPECIALIST

Oct 2020 - Oct 2021 • 1 yr

1. Provide specialist assitance to an entire team about methods to improve their metrics and performance. 2. Create high management reports. 3. Coach agents based on behaviours seen during supervition.

BILINGUAL CUSTOMER SERVICE & SALES SPECIALIST

Apr 2020 - Oct 2020 • 6 mos

1. Analyze consumer's lifestyles and needs to improve their experience. 2. Provide technical assistance via chat and voice - Sale home services. 3. Educate users based on the product knowledge adquired