Diego Contreras

@diegocon_alex

I will provide professional customer support service

Venezuela
Spanish, English
About me
Hello! My name is Diego, and I am a proactive and resilient Customer Service Specialist focused on delivering excellent user experiences. I specialize in clear, empathetic, and solution-oriented communication, ensuring every customer interaction is efficient and positive. I handle challenges calmly and always aim to provide quick and effective solutions. I am highly comfortable with technology and have experience using tools such as Zendesk, Slack, and Google Sheets. I can easily adapt to new systems and workflows.... Read more

Skills

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diegocon_alex
Diego Contreras
Offline • 
Average response time: 1 hour

See my services

Messaging & Emailing
I will be your bilingual virtual assistant for customer service
From$5 / projectMore details
Messaging & Emailing
I will your bilingual virtual assistance for administrative tasks
From$5 / projectMore details

Portfolio

Work experience

Teleperformance

Customer expert

Teleperformance • Full-time

Dec 2025 - Mar 2026 • 3 mos

Confident in using keyboard shortcuts across Zendesk, Windows, and Google Workspace, combined with a strong typing speed (42 WPM) and high accuracy to ensure fast and efficient workflow.