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Hayley N.
@digitalrefresha
Accurate data entry, documents and spreadsheets
Australia
English
About me
Data entry and document conversion for clients worldwide: PDFs, scans and handwriting into accurate Word and Excel files, plus spreadsheet clean-up and proofreading (US, UK or Australian English).
20+ years in admin, customer service and operations, including Personal Assistant to a CEO and Subject Matter Expert at a health-tech company.
How I work: every file is checked line by line against your original, and anything unclear is flagged, never guessed. Sydney-based, so clients in the US, UK and Europe often get work overnight.
Message me your file and deadline for a quote.
Skills
Hayley N.
Offline •
See my services
Data Typing
I will convert PDF, scanned or handwritten pages to editable word or excel
Proofreading
I will proofread and edit your document in australian or UK english
Portfolio
Work experience
Subject Matter Expert
Montu • Full-time
Sep 2022 - Apr 2025 • 2 yrs 7 mos
Supported patients and a large internal team at an Australian health-tech company, starting as a Patient Experience Specialist and moving up to Subject Matter Expert. Handled a high volume of enquiries, guided team members through complex questions and escalations, managed admin tasks with close attention to detail, and liaised between clinical, pharmacy and support teams.
Sleep Therapist & Technician
Facebook • Full-time
Nov 2016 - Apr 2017 • 5 mos
Performed overnight sleep studies and patient set-ups using the international 10-20 system, monitored EEG, EOG and EMG signals during studies, and kept accurate, detailed patient records.
Personal Assistant to CEO
The CPAP Shop Corrimal • Full-time
Oct 2016 - Apr 2017 • 6 mos
Personal Assistant to the CEO, plus reception, admin and ad hoc tasks. Managed stock inventory and ordering, and helped customers choose, rent and use CPAP equipment.
