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dikshasharma562

Diksha Sharma

@dikshasharma562

Guest Relation Virtual Assistant

India
English, Hindi, Marathi
About me
I am a hospitality specialist experienced in guest relations and rental management for property owners and boutique stays. Whether you need fast guest messaging, review management, or smooth reservation handling, I can help.... Read more

Skills

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dikshasharma562
Diksha Sharma
Offline • 

See my services

Messaging & Emailing
I will provide airbnb customer support
From$10 / projectMore details

Work experience

Radisson_Hotels

Reservation Associate

Radisson Hotels • Full-time

Dec 2025 - Present • 7 mos

Processed guest room reservations, cancellations, and modifications through online booking channels and direct inquiries with high accuracy. Handled pre-arrival guest requests, payment processing, calendar availability, and scheduling adjustments to prevent overbookings. Answered incoming calls and emails regarding room rates, amenities, local attractions, and special promotional packages. Maintained detailed records of guest preferences and special requests to deliver personalized, 5-star service.