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Fiverr Pro
English
$
USD
I will b2b cold calling appointment setting sdr telemarketing expert
B2B Appointment Setter Cold Calling and Sales Closer Expert
Are you spending too much time chasing leads, following up, or managing an unorganized sales pipeline? I help B2B businesses create more qualified sales conversations through targeted lead generation,...
About this Gig
Are customer messages piling up while you are busy running your business? Slow replies, missed enquiries, and inconsistent communication can make customers lose trust and choose another business.
I will provide friendly and professional customer support that helps your customers feel heard, informed, and valued.
I can handle customer emails, live-chat messages, and social-media enquiries using your FAQs, policies, brand voice, and approved replies. I will answer common questions, share the correct product or service information, keep conversations organized, and escalate issues that need your attention.
This service is ideal if you need help with customer email support, live chat, Facebook and Instagram messages, order-status enquiries, basic product or service questions, and clearing an inbox backlog.
You will receive clear communication, careful attention to your guidelines, and a summary of completed conversations, pending issues, and customer questions that need follow-up.
Please provide your business details, FAQs, policies, response examples, support-channel access, and escalation instructions to begin
Send me a message before placing an order so we can confirm your needs
Service type:
Technical support
Language:
English
Timezone:
24/7
Support software:
Zoho Desk
•
Zendesk
•
Salesforce
•
ActiveCampaign
Knowledge base software:
Document 360
•
Freshdesk
•
Zoho
FAQ
What customer-support channels can you handle?
I can support customers through email, live chat, and approved social-media inboxes such as Facebook and Instagram. Please select the package that matches the channels and amount of support you need.
What do you need before you can start?
Please provide a short description of your business, your FAQs, policies, product or service details, brand tone, approved response examples, and instructions for issues that should be escalated to you.
Can you reply in my brand’s tone of voice?
Yes. I will follow your preferred tone, whether it is friendly, formal, simple, warm, or professional. Send a few sample replies or brand guidelines so I can match your communication style.
Can you handle refunds, complaints, or difficult customers?
I can respond professionally, acknowledge the customer’s concern, and follow your stated policies. For refunds, account changes, legal matters, sensitive information, or situations requiring approval, I will escalate the issue to you.
Will I receive an update after the work is completed?
Yes. Standard and Premium packages include a support update or handover report covering completed conversations, common customer questions, pending issues, and matters that need your follow-up.
