Browse categories
Explore
Fiverr Pro
English
$
USD
Doae Es-sahel
@doae_ess
Customer Service Advisor
Morocco
Arabic, French, English
About me
I am an experienced and motivated customer relations professional with two years of success in multi-channel contact centers. I am rigorous, responsive, and highly comfortable with digital tools. My fast adaptability and independence allow me to seamlessly integrate into workflows and deliver an impeccable customer experience.
Skills
Doae Es-sahel
Offline •
Average response time: 1 hour
See my services
General Assistance
I will provide creative writing, copywriting, translation, and virtual assistance
Work experience
Customer Support Assistant
Concentrix • Full-time
Jan 2024 - Jan 2026 • 2 yrs
Manage inbound call volumes and multi-channel customer relations including phone, email, and chat with responsiveness and professionalism. Quickly diagnose customer needs and provide tailored solutions on first contact while applying conflict management and de-escalation techniques with diplomacy.
