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domelperez

Domel Perez

@domelperez

ADMINISTRATION, SOCIAL MEDIA MARKETING, IT Specialist

Philippines
English
About me
20 years of experience in the Middle East experienced, to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.... Read more

Skills

d
domelperez
Domel Perez
Offline • 
Average response time: 1 hour

See my services

Social Media Management
I will establish a strong social media presence
From$30 / projectMore details
General Assistance
I will be your professional virtual assistant
From$25 / projectMore details

Work experience

Qatar_Airways

Technical Support

Qatar Airways • Full-time

Oct 2004 - Feb 2010 • 5 yrs 4 mos

 Supervising the maintenance of our product (GDS – Global Distribution Services/ AMADEUS) Software and hardware connectivity.  To all of our clients in the whole of Doha.  Coordination of Technical Operations  Responsible for all purchasing of Hardware equipment’s and distribution.  Responsible of giving I.T. Consultation for Travel Agencies (Hardware needs/Network topology).  Administration of network and clients  Administration of Servers and troubleshooting  Backup and recovery  Deployment of clients and servers  Supervising our daily operation.  Responsible for attending all Travel Agencies complain calls within 24 hours: o By distributing the calls to the technical team. o Following up with the technical team to ensure that all complaints were attended to and fixed within our 24-hour commitment. o Also participates in the day-to-day calls whenever the technical teams are all loaded. o Expertise in Microsoft Office up to training abilities. o Can administrate MS Exchange. o Expertise in hardware/Network problems. o Can attend varieties of Printer problem. o Can communicate properly in attending technical calls through telephony.