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Don Donais
@don_donais
Client Focused Tech Evangelist and Collaboration Expert
United States
English
About me
I am a enterprise technology professional with experience helping organizations solve complex business challenges through cloud and digital solutions. I’m known for a practical, customer‑focused approach and bring a balance of strategic thinking, hands‑on execution, and clear communication to my work. I’m passionate about continuous improvement, delivering measurable outcomes, and building trusted relationships with teams and stakeholders.
Skills
Don Donais
Offline •
Average response time: 2 hours
See my services
Programming & Tech
I will m365 architecture, governance, and adoption strategy advisor
Work experience
Microsoft
Full-time • 5 yrs 6 mos
Director Cloud Solution Architect
Sep 2024 - Present • 1 yr 8 mos
Experienced leader that focuses on helping drive increased employee and team productivity by matching customer needs with corporate objectives, utilizing Microsoft productivity tools. Takes a wholistic strategic approach that works with existing processes and teams to improve overall experience. Background has a variety of experience that helps focus on this objective including product implementation, consulting experience, solution architecture, communication strategies and product expertise. Also has alot of experience working with and communicating to all levels of an organization.
Converged Communications Customer Success Manager
Dec 2020 - Oct 2024 • 3 yrs 10 mos
Experienced leader that focuses on helping drive increased employee and team productivity by matching customer needs with corporate objectives, utilizing Microsoft productivity tools. Takes a wholistic strategic approach that works with existing processes and teams to improve overall experience. Background has a variety of experience that helps focus on this objective including product implementation, consulting experience, solution architecture, communication strategies and product expertise. Also has alot of experience working with and communicating to all levels of an organization.
