I will audit your ecommerce website to improve UX and conversions
Over 15 Years Senior Digital Consultant
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
About this Gig
Getting traffic but not enough sales? Your ecommerce website may be losing customers through unclear product information, weak trust signals, difficult navigation or a frustrating mobile checkout.
I provide a senior-led ecommerce website audit focused on usability, conversion rate optimisation (CRO) and practical commercial improvements.
I review the relevant areas of your Shopify, WooCommerce or other online store, including:
- Homepage and first impressions
- Navigation, search and product discovery
- Collection and product pages
- Pricing, delivery, returns and trust
- Cart, checkout and mobile usability
- Calls to action, merchandising and sales friction
You'll receive a clear PDF audit with annotated findings, priorities and recommendations tailored to your store. Higher packages include a deeper customer journey review, analytics assessment where access is supplied, and visual improvement concepts.
This is a review and action plan, not a website redesign or a guarantee of increased sales. Please message me with your website before ordering so I can confirm the right package.
Purpose:
Lead Generation
•
Sales Conversion
•
Revenue Optimization
Website type:
E-commerce
•
Service-based
•
Portfolio/Personal
Industry /Niche:
Fashion/Apparel
•
Health/Wellness
FAQ
1. What platforms do you support?
Shopify, WooCommerce, Magento and most publicly accessible ecommerce websites. For custom platforms, please message me first.
2. My website gets visitors but very few sales. Can you help?
Yes. I will look for potential barriers to purchasing, including UX, product information, trust, navigation and checkout friction. If you provide analytics access, I can also assess relevant behavioural data under the Premium package.
3. Will you make changes to my website?
No. This gig delivers an audit and actionable recommendations. Website development, redesign and implementation can be quoted separately.
4. Do I need to provide analytics access?
No. I can carry out an expert usability and conversion review without it. However, analytics can help substantiate findings and identify where visitors are dropping out.
5. Does this include mobile optimisation?
Yes. All packages include desktop and mobile usability assessments of the pages within scope.
6. Can you guarantee more sales?
No. The audit identifies opportunities and recommends improvements. Actual results depend on traffic quality, pricing, competition, implementation and other business factors.
7. Can you review a newly launched store?
Yes. A pre-launch or newly launched website can benefit from identifying buying barriers before investing heavily in advertising.
8. Will the report be customised?
Yes. Each report is based on your website and specific customer journey. You will receive annotated findings and recommendations, not a generic automated checklist.
9. Can you review more pages or multiple websites?
Yes. Additional page types, large catalogues and multiple websites can be quoted as custom orders.
10. What counts as a revision?
A revision corrects or clarifies findings within the original agreed scope. New pages, new analytics periods or additional audit areas are separate work.

