d
dorcase_lesly

Lesly Nana

@dorcase_lesly

Native Bilingual French and English

Rwanda
French, English
About me
Software Engineering student at African Leadership University (ALU) in Kigali, specializing in the Frappe Framework, ERPNext, and Python development. Built and deployed a full Livestock Management System on Frappe. I deliver clean, scalable solutions tailored to real business needs. Native bilingual French and English — I work across both Anglophone and Francophone markets. Fast communication, Professional delivery, and Post-delivery support on every project.... Read more

Skills

d
dorcase_lesly
Lesly Nana
Offline • 
Average response time: 1 hour

See my services

Translation
I will translate french to english and english to french natively
From$5 / projectMore details
Full Stack Web Applications
I will customize, develop, and install erpnext and frappe applications for your
From$20 / projectMore details

Work experience

MTN_Group

Customer Service Representative

MTN Group • Part-time

Jun 2023 - Aug 2023 • 2 mos

Handled 50+ daily client interactions in English and French, resolving billing issues, SIM activations, and service complaints. Conducted outbound calls to re-engage 10–20 inactive accounts daily, contributing to a 9% increase in customer engagement.