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$
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Dorcas Agballa
@dorcasuma
Mrs
Nigeria
English, Igbo
About me
I have good communication and interpersonal skills, Organizational and management skills, highly creative, resourceful team player and ability to keep proper record and presentation. I believe in the continual improvement of an organization and satisfaction of my clients and customers.
Furthermore been in the banking sectors for eight(8) years customer service is a passion and am a customercentric person and their satisfaction is my best interest.
My greatest achievenment is to see my customer happy and satisfy.
To give my best to the team and growth of my organization.
Skills
Dorcas Agballa
Offline •
Average response time: 1 hour
See my services
Email Management
I will provide professional customer service and clients handling
Translation
I will provide simple and cultural insight for igbo language
Work experience
Senior Assistant Registrar
National Institute For Nigerian Languages Aba • Full-time
May 2016 - Dec 2025 • 9 yrs 7 mos
Over seeing the department Teaching Igbo language to student Handling of faculty students and general study. Clerking of meetings and Administrative activities
customer service desk officer
First Bank of Nigeria Ltd • Full-time
May 2010 - Apr 2016 • 5 yrs 11 mos
Maintain customer relationship open account log in complain in SLA and follow up for possible resolve seeing to day to activities of the branch and customer
