Greg D

Senior Technical Coach

US Tech Solutions, contract placement at Wells Fargo • Full-time

Nov 2024 - Feb 2025 • 3 mos

- Partnered with engineering and organizational leadership to document the software engineering maturity of the developer community. - Advised leadership on any operational risks to future organizationalgoals due to people, process, or tooling gaps. - Aligned newly created technical coaching team on how to be strategic at technical coaching to maximize organizational improvement. - Worked with infrastructure and networking teams directly to upskill on microservices, Ansible, containerization, cloud, and API automation concepts.

DevOps Technical Coach

TEKsystems contracted to US Bank • Full-time

Feb 2024 - Sep 2024 • 7 mos

- Trained multiple new technical coaches through tailored observed feedback & debrief sessions - Advised engineering leadership in modern DevOps practices, Technical Coach best practices, human centric thinking, mental models, and broader psychological concepts. - Connected engineering teams and leadership with product fundamentals, stakeholder and community/user management, and user centric design. - Created documentation, code, and examples of modern engineering practices for easier enterprise adoption. - Built internal-team identity and psychological safety through facilitated discussions, hackathons, trainings, and informal/ad-hoc engineering upskilling engagements.

Lead Technical Coach

Target • Full-time

Dec 2019 - Nov 2023 • 3 yrs 11 mos

- Coordinated with Enterprise Architects and Principal Engineers to identify and remove points of engineering friction in the technology organization. - Empowered the internal engineering community by creating a voluntary-to-use developer portal with tutorials, job aids, product links, and internal-info-rich how-tos. - Coached and mentored software engineering app teams hands-on to learn organizational platforms and best practices. - Led internal engineering culture movements to improve documentation, dependency management, test automation, containerization, microservices, and CI/CD patterns. - Created and stewarded Golden Patterns at Target, a knowledge resource aimed to provide content and context rich quick-starts for the most common engineer archetypes and problems encountered with internal tools. - Partnered with Agile/Product coaches to deliver Inclusive Product Design to engineering and product teams.