
Bernardo C
Program PMO Director
Skills

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Portfolio
Work experience
Fulfillment Responsible
Huawei • Full-time
Feb 2016 - Dec 2025 • 9 yrs 10 mos
Delivered $50M in revenue across $10M–$50M portfolio; managed end-to-end fulfillment operations for 8+ Latin American markets, coordinating 15–50 specialists per project. Infrastructure Performance: 99.999% SLA, 98% first-time-right resolution (FTR), 98% customer satisfaction — enabling Huawei to protect multi-million dollar contracts. Led end-to-end fulfillment operations across Latin America for Huawei's Enterprise division, overseeing a portfolio of simultaneous projects valued at $10M–$50M USD and coordinating cross-functional teams of 15–50 specialists across multiple markets.
Ericsson
Full-time • 10 yrs 11 mos
Project Leader
Jan 1996 - Dec 2001 • 5 yrs 11 mos
Acted as the project CEO responsible for attaining project objectives. Ensured projects were delivered in line with contracts and budgets. Focused on customer requirements, resource coordination, and operational compliance with company management systems and regulations.
Risk Management Customer Project Manager
Jan 1990 - Jan 1995 • 5 yrs
Managed customer projects with a specific focus on risk management. Responsible for identifying potential project threats and implementing mitigation strategies to ensure successful delivery within the telecommunications sector.