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drewlennox

Drew L.

@drewlennox

Excel, Google Sheets, Computer Support Specialist

United States
English
About me
Hi! I'm Drew, an IT support professional with over 10 years of experience in data management, spreadsheets, and technical problem-solving. I specialize in Excel, Google Sheets, VBA automation, and remote computer support. Whether you need a spreadsheet built or repaired, help troubleshooting your PC, or assistance organizing complicated data, I provide practical solutions with clear communication. I also offer human proofreading, editing, and writing guidance. My goal is simple: reliable work, straightforward explanations, and solutions tailored to your needs.... Read more

Skills

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drewlennox
Drew L.
Offline • 
Average response time: 2 hours

See my services

Support & IT
I will fix your PC, tune it up, and perform malware and virus removal
Automations
I will create, redesign, and automate excel and google sheets workbooks

Work experience

NerdsToGo

IT & Microsoft Office Support

NerdsToGo • Full-time

Jun 2021 - Present • 5 yrs 5 mos

I've spent the past couple of years helping people solve everyday computer problems, from frustrating Windows and Mac issues to complicated Excel spreadsheets that just won't cooperate. My work ranges from troubleshooting software and Microsoft Office problems to building custom spreadsheets, repairing formulas, and developing VBA automation. I enjoy figuring out what's going wrong, finding a practical solution, and making sure the person I'm helping understands what I've done. Whether it's a quick fix or a complicated project, I take pride in making technology a little less frustrating.

Western_Michigan University

Database Coordinator

Western Michigan University • Full-time

May 2011 - May 2021 • 10 yrs

For over a decade, I worked as a Data Coordinator at a clinical assessment center, where I was responsible for managing data, maintaining records, creating reports, and keeping information organized and accurate. A large part of my work involved Excel, data management, and finding better ways to handle complicated information. I also helped coworkers with technical problems and worked to make our everyday processes more efficient. This experience taught me how important accuracy, organization, confidentiality, and attention to detail are, especially when other people depend on your work.