
James Richie
Softr Expert, Airtable Specialist, No Code Web App and Client Portal Developer
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Work experience
Client Portal Developer
Launch • Part-time
Feb 2026 - Jun 2026 • 4 mos
Designed and developed secure client portals and customer self-service platforms using Softr integrated with Airtable databases, enabling clients to manage operations without relying on spreadsheets or manual processes. Key Contributions: ✔ Built role-based authentication systems to protect sensitive data and control access across different user types (admins, clients, staff) ✔ Developed searchable knowledge bases and support request systems, reducing repetitive client inquiries and improving response times ✔ Created project tracking dashboards giving clients real-time visibility into deliverables and progress ✔ Implemented document libraries for centralized, secure file storage and retrieval ✔ Integrated Stripe for automated payment processing and subscription billing ✔ Connected Calendly for seamless appointment scheduling within client portals ✔ Configured Google Analytics to track user engagement and platform usage ✔ Set up email automation workflows to streamline client communication and reduce manual follow-up Impact: Delivered fully responsive platforms optimized for performance across desktop, tablet, and mobile devices, helping clients modernize operations, improve customer self-service, and reduce administrative overhead — all without traditional software development costs. Tech Stack: Softr, Airtable, Stripe, Calendly, Google Analytics, Zapier/Make (email automation)