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Dritan Lena
@dritan01
Level 1
Professional Support, Exceptional Results, Every Time!
Albania
German, Albanian, English
About me
Welcome to my Fiverr profile!
I’m Dritan Lena, a reliable and professional Virtual Assistant specializing in German and English. With 10 years of experience in digital services, I help businesses and individuals stay organized, save time, and get things done efficiently.
✅ Virtual Assistance
✅ Customer & Email Support
✅ Data Entry & Web Research
✅ Content Creation
✅ Video Editing & Graphic Design
🇩🇪 German | 🇬🇧 English | 🇦🇱 Albanian |
💬 Reliable, professional, and detail-oriented. Let’s work together!
Skills
Dritan Lena
$10/hour
Offline •
Average response time: 1 hour
See my services
Messaging & Emailing
I will be your trusted german and english virtual assistant
Video Editing
I will edit engaging youtube videos and viral instagram reels
Want to work on an hourly basis?
Tell Dritan Lena what you need.
$10
/
hourPortfolio
Work experience
Customer support representative
Teleperformance • Full-time
Jan 2023 - Feb 2026 • 3 yrs 1 mo
Customer Support Specialist | 10+ Years of Experience Experienced Customer Support Specialist with 10+ years of experience providing professional and reliable customer service through email, live chat, and phone calls. Skilled in handling customer inquiries, resolving issues, following up with clients, managing complaints, and providing accurate information in a friendly and efficient manner. I have strong communication and problem-solving skills, with experience working with international customers and handling multiple tasks in fast-paced environments. I am comfortable using CRM systems, managing customer records, responding to messages promptly, and ensuring a positive customer experience from the first contact to resolution. Reliable, organized, detail-oriented, and committed to delivering excellent customer service and building strong customer relationships.
13 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 13 Reviews
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Most relevant
leo221900
United Kingdom
Ongoing collaboration
Outstanding Virtual Assistant! Highly professional, reliable, and proactive. Excellent communication and outstanding results truly a pleasure to work with. *100% recommended!*
Seller's Response
Helpful?
leo221900
United Kingdom
Ongoing collaboration
Excellent work as always! Highly professional and reliable. Thank you, Dritan!
Helpful?
leo221900
United Kingdom
Ongoing collaboration
Dritan is highly professional, communicative, and reliable. An excellent virtual assistant who delivers quality work. Highly recommended!
Seller's Response
Helpful?
emanuel994
Albania
Ongoing collaboration
Helpful?
emanuel994
Albania
Ongoing collaboration
Excellent work and great communication! Dritan was professional, reliable, and easy to work with. I highly recommend him 100% and would definitely work with him again!
Helpful?
