
Dominique S
Clarity for your product and confidence for your career
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Senior Customer Experience Program Manager
Microsoft • Full-time
Sep 2023 - Oct 2024 • 1 yr 1 mo
-Developed program initiatives to better enable product teams to connect to and gather critical feedback from enterprise customers in exclusive advisory program -Conceptualized and facilitated workshop series to scale product team presentation preparation using customer driven best practices resulting in high quality sessions and learnings at flagship bi-annual enterprise customer event -Contributed to product storytelling by managing sensemaking activities for flagship enterprise customer events -Advised product and engineering stakeholders on implementing customer driven development which increases quality of customer-validated product plans -Collaborated with internal and external stakeholders to define program success measures and ensure program initiatives align with stakeholder needs
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thomasdunl
Repeat Client

United States
Dominique provided great feedback and insights for my upcoming UX interview. She had me feeling more than prepared.
ajaykumark274

United States
Provided great tips for improving my interviewing skills. Would definitely go with her again
