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Dominique S
@dsimmons_00
Customer insights for teams and Interview coaching for UX careers
United States
English, Spanish
About me
You're working hard, but the results aren't showing up yet.
I'm a CX strategist and UX researcher with 10+ years of experience, most recently in big tech supporting enterprise data and AI products. I'm also a Certified Notion Administrator.
For teams: customer and user interviews, Voice of Customer programs, research repositories and ResearchOps systems in Notion, and AI adoption for non-technical teams.
For UX job seekers: mock interviews, portfolio coaching, and prep built around the roles you're targeting.
You bring the effort. I bring the guidance.
Skills
Dominique S
Offline •
Average response time: 6 hours
See my services
Interview Prep
I will run a personalized UX mock interview to help you get hired
Voice of Customer (VoC)
I will run customer interviews and build your voice of customer program
Portfolio
Work experience
Senior Customer Experience Program Manager
Microsoft • Full-time
Sep 2023 - Oct 2024 • 1 yr 1 mo
-Developed program initiatives to better enable product teams to connect to and gather critical feedback from enterprise customers in exclusive advisory program -Conceptualized and facilitated workshop series to scale product team presentation preparation using customer driven best practices resulting in high quality sessions and learnings at flagship bi-annual enterprise customer event -Contributed to product storytelling by managing sensemaking activities for flagship enterprise customer events -Advised product and engineering stakeholders on implementing customer driven development which increases quality of customer-validated product plans -Collaborated with internal and external stakeholders to define program success measures and ensure program initiatives align with stakeholder needs
3 Reviews
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1-3 out of 3 Reviews
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jjun_88
United States
Professional and knowledgeable about what the actual interview process looks like.
Helpful?
thomasdunl
United States
Ongoing collaboration
Dominique provided great feedback and insights for my upcoming UX interview. She had me feeling more than prepared.
Helpful?
ajaykumark274
United States
Provided great tips for improving my interviewing skills. Would definitely go with her again
Helpful?
