I will help you better learn from customers and grow your product


About this gig
Are you an early-stage founder or product leader struggling to understand why users aren't converting, why adoption is slow, or what customers actually need? You're not alone and you don't have to guess your way through it.
I help teams cut through the noise and get to the customer insights that matter, so you can make confident product decisions and stop wasting time on low-impact work.
In our sessions, I'll help you:
⭐ Structure and lead customer conversations that reveal real problems, not surface-level opinions
⭐ Ask the right questions to uncover root causes behind churn, slow activation, or unclear product-market fit
⭐ Turn raw feedback into clear priorities your team can act on immediately
⭐ Build stronger customer relationships that drive adoption, retention, and long-term loyalty
I bring over 10 years of experience leading UX research and customer development across startups, consulting firms, and enterprise data + AI teams in big tech. I've helped teams move from "We think" to "We know" and make faster, evidence-based decisions that move the needle.
If you're feeling stuck or unsure what customers truly want, I can help you get clarity. Feel free to message me.
Get to know Dominique S
Clarity for your product and confidence for your career
- FromUnited States
- Member sinceNov 2024
- Last delivery1 month
Languages
English, Spanish, French
My Portfolio
FAQ
How will I benefit from our session(s)?
You’ll learn how to structure and lead customer conversations, uncover real root causes behind user behavior, ask non-leading questions, and turn raw feedback into actionable insights — not guesswork.
Will you help me run actual customer interviews?
Yes — depending on your package. I can help you: Prepare scripts Run the interviews with you Lead the interviews myself Synthesize customer insights Just message me and I’ll point you to the right option.
How fast can I get results?
Most clients walk away with clarity after one session, and I deliver follow-up summaries within 24–48 hours, depending on the package.
What kinds of products do you work with?
I support SaaS tools, mobile apps, marketplaces, AI products, B2B platforms, internal tools, and any early product where customer clarity is needed.
What if I don’t know what questions to ask customers?
That’s exactly what I help with. I’ll give you a proven interview structure, tailored questions, and real examples you can immediately use.
