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Dylan N
@dylannguyen110
Continuous Improvement Manager
Australia
English, Vietnamese
About me
I am a Continuous Improvement Manager and Lean Six Sigma certified focused on identifying operational bottlenecks and executing continuous improvement strategies. I partner with cross-functional teams to translate complex business requirements into resilient workflows, replacing manual friction with structured, future-proof architectures.
Skills
Dylan N
Offline •
See my services
Business
I will understand your business and optimise your processes
Portfolio
Work experience
Continuous Improvement Manager
Plenti • Full-time
Sep 2024 - Present • 2 yrs 1 mo
Responsible for engineering scalable operational frameworks and driving Lean Six Sigma efficiencies across the Australian fintech landscape. Focuses on identifying operational bottlenecks, mapping risk gaps, and executing continuous improvement strategies to deliver measurable impact and replace manual friction with structured workflows.
ASX
Full-time • 1 yr
Senior Business Design Analyst
Aug 2022 - Mar 2023 • 7 mos
Contributed to clearing system transformations and digital banking uplifts. Facilitated targeted workshops to align operational output with commercial and enterprise goals, converting complex business problems into strict BPMN 2.0 workflows to support large-scale technology transformations.
Process Analyst
Mar 2022 - Aug 2022 • 5 mos
Analyzed operational processes to identify friction points and support system transformations. Worked on integrating baseline risk awareness into operational design, ensuring workflows mapped to the APQC framework and remained strictly auditable.
