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Fiverr Pro
English
$
USD
Fadhilat Y
@dynamiconcepts
Customer Support, CRM, Live Chat Support
Nigeria
English, French
About me
Overwhelmed by endless emails, missed appointments, unorganized CRM records, or customer inquiries that are slowing down your business? Imagine having a reliable Virtual Assistant who keeps your operations organized.
I'm Fadhilat, a results-driven Virtual Assistant, Customer Support Specialist, and CRM Expert with 2+ years of experience helping entrepreneurs.
Successfully managed 80–120 customer interactions per shift, resolved 100+ customer inquiries daily, maintained a 96% Customer Satisfaction (CSAT) score, achieved a 95% First Contact Resolution (FCR) rate, reduced response times by 35%.
Skills
Fadhilat Y
Offline •
See my services
E-Commerce Store Management
I will be your general virtual assistant
