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Dilushi S
@dzandesign
Business Analyst
Sri Lanka
English, Sinhala
About me
I am an analytical and results-driven Business Analyst with experience across stakeholder management, system documentation, and data management. I have a proven ability to optimize business processes through solution-oriented thinking and collaborative planning. I seek to contribute to impactful projects that align technology with business strategy.
Skills
Dilushi S
Offline •
Average response time: 2 hours
See my services
Translation
I will translate your documents between sinhala and english
3D Modeling & Rendering
I will create a custom home design with exact dimensions using sweet home 3d
Work experience
Legal and other Professional Documentation
Freelance • Freelance
Jan 2018 - Present • 8 yrs 9 mos
Collaborated with legal and other professionals to fulfill specific requirements in creating and translating various forms of documentation. Provided specialized support in drafting and managing professional records and legal paperwork for diverse clients as a freelancer.
Business Analyst
Private • Full-time
Aug 2023 - Aug 2026 • 3 yrs
Business Analyst experienced in delivering web, mobile (Android/iOS), and desktop software solutions across multiple projects. Skilled in working with on-site and remote stakeholders to gather, analyze, document, and validate business requirements while ensuring alignment with business objectives, scope, timelines, and user needs. • Prepared Project Proposals, SRS, Technical Specifications, Functional Documents, Change Requests, and other project documentation. • Planned and tracked project timelines, including Critical Path Analysis (CPA), resource utilization, milestones, and delivery risks. • Participated in solution design by defining entity models, database structures, functional workflows, wireframes, and system prototypes with focus on usability and responsive UI. • Used Azure DevOps for project management, including Epics, Features, User Stories, Tasks, sprint planning, backlog prioritization, capacity planning, and progress tracking. • Coordinated with cross-functional teams to identify bottlenecks, manage risks, and ensure timely project delivery. • Conducted business process analysis, gap analysis, and system performance reviews to identify improvement opportunities and recommend optimized solutions within Agile environments. • Managed UAT activities, stakeholder validation, issue resolution, change implementation, and solution acceptance. • Delivered system demonstrations and training sessions while providing end-user support and post-implementation knowledge transfer. • Investigated production issues and support tickets using SQL, ensuring timely resolution with minimal business disruption. • Utilized advanced SQL for data analysis, reporting, troubleshooting, and business insights. • Coordinated deployments and acted as a key liaison between clients, development, QA, and support teams. • Led a team of 3+ Business Analysts, supporting knowledge transfer, documentation standards, and continuous process improvement. • Managed 10+ active SFA projects supp
