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Website Usability Tester and Digital Support Specialist
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Independent Website Usability Tester & Digital Support Specialist
Freelance • Self-employed
Oct 2026 - Present • 0 mos
I independently review websites and digital workflows to identify usability problems, broken or confusing steps, formatting issues, and opportunities for improvement. I test pages, forms, navigation, and user journeys, then provide organized feedback with screenshots, clear explanations, and prioritized recommendations. I also assist with document formatting, spreadsheets, presentations, online research, and practical digital support.