e
edgarrido

Edgar G

@edgarrido

Customer Support Specialist

Mexico
Spanish, English
About me
I am a Bilingual Customer Support Specialist with experience in high-volume call center environments supporting U.S. clients. I am skilled in resolving customer issues, handling account inquiries, and delivering efficient and empathetic service. I am comfortable working with CRM systems, scheduling tools, and remote collaboration platforms.... Read more

Skills

e
edgarrido
Edgar G
Offline • 
Average response time: 2 hours

See my services

Translation
I will professionally translate english to spanish and spanish to english manual
From$5 / projectMore details
Customer Support
I will provide professional bilingual customer support in english and spanish
From$5 / projectMore details

Work experience

Teleperformance

Customer Support Agent

Teleperformance

Jun 2024 - Aug 2025 • 1 yr 2 mos

Supported customers of a major U.S. rental car company handling reservations, extensions, and billing inquiries. Resolved service issues while maintaining strong customer satisfaction. Collaborated with team members to resolve complex cases and improve response times.