
Edmond H
Software Engineer
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Work experience
Lead Software Engineer
Capital One
Nov 2024 - Present • 1 yr 8 mos
- Refactored a high-volume fraud checking system from synchronous to asynchronous architecture, reducing response times by over 100% and improving system scalability and resilience under peak load conditions. - Redesigned the giftcard wallet page improving customer experience resulting in an estimated ~50% decrease in customer complaints. Implemented custom rewards rates for users that incentivized incremental purchases, enhanced customer satisfaction, and drove engagement. - Improved application security, optimized performance, and increased reliability by refactoring routes to be SSR demonstrating a proactive approach to scalability and operational excellence.