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Fiverr Pro
English
$
USD
Emily
@egnefkow
Anti AI Slop
Thailand
English, Spanish
About me
I am a native English speaker from the U.S. living in Chiang Mai, Thailand. I can also speak, read, and write in basic Spanish and intermediate Thai. I have experience in social media management, content design, customer service, and working in the food & beverage industry.
Skills
Emily
Offline •
Average response time: 1 hour
See my services
Poster Design
I will create a poster for your event or business with no ai
Local Advisors
I will send a postcard from thailand
Work experience
Customer Service Agent
Simplr
Apr 2021 - Present • 5 yrs 4 mos
> Deliver email, chat, and ticket-based customer support for multiple client companies across ecommerce, food service, and subscription-based industries. > Resolve customer inquiries related to orders, product information, subscriptions, billing, promotions, and account management. > Maintain high customer satisfaction while managing concurrent support queues and adapting to diverse and frequently changing client procedures and brand standards.
Social Media Management & Content Design
Self-Employed • Freelance
May 2017 - Dec 2022 • 5 yrs 7 mos
> Designed content, wrote captions, and created social media posts for a variety of companies ranging from restaurants to retail to law firms. > Responded to consumer comments and complaints. > Managed social media accounts, posts, and profiles.
