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eirbytes

J. McEvoy

@eirbytes

Zoho CRM Automation and Integration Specialist

Ireland
English
About me
4+ years of professional Zoho consultancy experience, now working in IT management with hands-on experience solving real-world CRM and business-process problems.... Read more

Skills

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eirbytes
J. McEvoy
Offline • 

See my services

CRM Management
I will fix and automate your zoho CRM workflows and deluge functions
From$50 / projectMore details

Portfolio

Work experience

Monread_CRM

Support Technician/Consultant

Monread CRM • Full-time

Aug 2022 - Jan 2026 • 3 yrs 5 mos

Responded to support tickets and customer calls, troubleshooting issues and providing solutions. Designed and developed custom business applications tailored to individual customers’ business processes and requirements. Conducted consultancy and requirements-gathering meetings to identify process issues, understand business requirements, and discuss potential solutions and projects. Designed and implemented custom functions and workflows to streamline data entry, automate business processes, and improve data validation and verification. Created user training documentation and delivered end-user training for implemented solutions and system changes. Built custom dashboards and reports to provide advanced business, operational, and sales insights. Prepared, cleansed, and structured data spreadsheets for CRM migration, then imported data into the CRM system.