Eirini D

Healthcare Operations & Care Coordination Manager

Healthcare • Full-time

Mar 2025 - Present • 1 yr 6 mos

Company: Private Client Healthcare & Staffing Services (100% Remote) • Workforce Coordination: Led a team of 5 healthcare professionals, coordinating shift schedules and workloads. • Operational Management: Managed service contracts, logistics, and private healthcare delivery. • Care Assessment: Coordinated the procurement and installation of home medical equipment and aids. • Clinical Documentation: Reviewed daily clinical charts and acted as primary contact for physicians.

Healthcare Administrator & Clinical Support (Band 3)

NHS • Full-time

Aug 2018 - Feb 2024 • 5 yrs 6 mos

Hospital: University College London Hospitals (UCLH) NHS Foundation Trust • Progressed from Band 2 to Band 3 Senior status due to operational reliability and leadership aptitude. • EHR & Data Management: Utilized the Epic Electronic Health Record (EHR) system daily to manage clinical documentation. • Information Governance: Enforced strict NHS Information Governance and GDPR standards. • Staff Induction: Coordinated the onboarding and administrative training of new team members. • Collaboration: Worked with Registered Nurses and consultants to streamline care plan logistics.

Care Operations Team Leader

CARE HEALTH • Full-time

Dec 2016 - Jul 2018 • 1 yr 7 mos

Care Home: Ashfield Care Home, London, UK • Operational Leadership: Directed daily care operations, optimizing staff resource allocation and leading shift handovers. • Regulatory Compliance & CQC: Contributed to 2 successful Care Quality Commission (CQC) inspections. • Auditing & Quality Control: Executed rigorous operational audits, medication safety checks, and record audits. • Administrative Management: Oversaw healthcare documentation, archiving records, and managing GP communication.