e
eldar_raab

Eldar D

@eldar_raab

Customer Service, Sales Technical Support Professional

Bosnia and Herzegovina
Bosnian, German, English
About me
I am a customer-focused professional with over five years of experience in call center services, sales, and technical support across telecom and e-commerce sectors. I possess strong communication skills in German and English and am adept at resolving complex product and service issues. My background includes technical troubleshooting, outbound sales, and client relationship management.... Read more

Skills

e
eldar_raab
Eldar D
Offline • 
Average response time: 1 hour

See my services

Translation
I will translate german to bosnian or bosnian to german
From$5 / projectMore details
Translation
I will do english to bosnian translation
From$5 / projectMore details

Work experience

Telus_International

Call Agent

Telus International • Full-time

Jan 2023 - Mar 2024 • 1 yr 2 mos

Handled service outage reports and coordinated repair scheduling on a technical support hotline; strengthened formal work organization and communication skills. Managed high-pressure situations involving technical failures and service restoration.