
Michael
Virtual Assistant, Translator, Subtitler, Transcriptionist
Skills

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Portfolio
Work experience
Freelance Translator
Self Employed • Freelance
Sep 2019 - Present • 6 yrs 8 mos
Independently succeeded in client project management with on-time delivery, ensuring quality. Successfully handled a complex 15-page legal document. Multi-tasked through organizational and time management skills
Agent Promoter/customer support
Orange • Part-time
Oct 2018 - Dec 2021 • 3 yrs 2 mos
Managed over 250 customer requests weekly, ensuring a high rate of customer satisfaction. Handled clients' and customers' challenges while providing guidance for services activation and mobile plans. Improved client and customer commitment through strong support and follow-up.
Agent Promoter (part-time)
MTN • Full-time
Sep 2017 - Jun 2018 • 9 mos
Promoted different mobile services and sold SIM cards while still in high school. Provided customer assistance with SIM activations and account management. Improved client and customer awareness of services and products, boosting user retention.
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Rating Breakdown
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- Quality of delivery
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brandonlake107

United Kingdom
Quality always costs. Thank you so much Michael, looking forward another collaboration; I'll be back again, thank you again for your professionalism and responsiveness.