I will be your customer service representative and VA

Eli

Venezuela

I speak Spanish, English, French

2 orders completed

Customer Service Specialist, Business Administrator

Hi, I'm Eli. A customer service professional with 5+ years of experience helping businesses deliver exceptional support. I hold a degree in Business Administration and I'm fluent in English, Spanish, ...
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About this Gig

Hi, I'm Eli. I handle customer service in English, Spanish, and French tickets, live chat, email, so your customers get fast, accurate help in their own language.


What I bring:


  • Business Administration background
  • Hands-on e-commerce experience running my own Shopify store (orders, customer inquiries, returns)
  • True trilingual fluency, not translated scripts
  • Clear, friendly, solution-focused communication


Services include:


  • Pre-sale and post-sale inquiries
  • Order tracking and issue resolution
  • Email and live chat management
  • Refund and return handling
  • FAQ and help center writing


Message me first so we can confirm scope before you order.

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be your customer service representative and VA
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be your customer service representative and VA

Social media platform:

Facebook

•

Twitter

•

Instagram

•

LinkedIn

•

TikTok

+3 more

Service type:

Non-technical support

Language:

English

•

French

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Spanish

Timezone:

24/7

Support software:

Zoho Desk

•

Freshdesk

•

Zendesk

•

Salesforce

•

Liveagent

+2 more

Knowledge base software:

Document 360

•

Confluence

•

Freshdesk

+6 more

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