I will be your fulltime customer service customer support agent

Venezuela

I speak Spanish, English, French

1 order completed

Customer Service Specialist, Business Administrator

Hi, I'm Eli. A customer service professional with 5+ years of experience helping businesses deliver exceptional support. I hold a degree in Business Administration and I'm fluent in English, Spanish, ...
About this Gig

Hi, I'm Eli. I provide professional customer service in English, Spanish, and French so your business can grow globally without communication gaps.


WHAT I OFFER:

- Email & ticket management (Zendesk, Freshdesk, Help Scout, Gmail)

- Live chat support (Intercom, Tidio, LiveChat, WhatsApp)

- Social media customer care (Instagram, Facebook, Twitter/X)

- Order tracking, refunds & escalation handling

- FAQ writing & canned response creation


INDUSTRIES:

E-commerce, SaaS & Tech, and more.


WHY CHOOSE ME?

+5 years of real customer support experience

Fluency in 3 languages

Calm, empathetic and solution-focused style

Familiar with Zendesk, Intercom, Freshdesk & more


Available full-time and adaptable to any industry or business size.


Message me before ordering!

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

TikTok

Service type:

Non-technical support

Language:

English

French

Spanish

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk