I will be your fulltime customer service customer support agent
Customer Service Specialist, Business Administrator
About this Gig
Hi, I'm Eli. I provide professional customer service in English, Spanish, and French so your business can grow globally without communication gaps.
WHAT I OFFER:
- Email & ticket management (Zendesk, Freshdesk, Help Scout, Gmail)
- Live chat support (Intercom, Tidio, LiveChat, WhatsApp)
- Social media customer care (Instagram, Facebook, Twitter/X)
- Order tracking, refunds & escalation handling
- FAQ writing & canned response creation
INDUSTRIES:
E-commerce, SaaS & Tech, and more.
WHY CHOOSE ME?
+5 years of real customer support experience
Fluency in 3 languages
Calm, empathetic and solution-focused style
Familiar with Zendesk, Intercom, Freshdesk & more
Available full-time and adaptable to any industry or business size.
Message me before ordering!
FAQ
What information do you need to get started?
I'll need your brand guidelines, common customer scenarios, and access to your helpdesk or communication platform. The more context you share, the better I can represent your brand.
