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elitedeskfix

Fixdeskpro

@elitedeskfix

IT Support Specialist Windows Troubleshooting Remote PC Support

Pakistan
English, Urdu, Sindhi
About me
Experienced IT Support Specialist with 6+ years of expertise in remote technical support, Windows troubleshooting, malware removal, PC optimization, data recovery, software installation, and system maintenance. I provide fast, secure, and reliable solutions for individuals and businesses using tools like AnyDesk, TeamViewer, and Remote Desktop. My goal is to solve your IT issues efficiently while delivering excellent customer service and complete satisfaction.... Read more

Skills

e
elitedeskfix
Fixdeskpro
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will provide remote IT support and fix PC issues
From$15 / projectMore details
Support & IT
I will remove malware and optimize your PC
From$15 / projectMore details

Portfolio

Work experience

IT Officer

Gansu Construction Heavy Industry Technology Pvt Ltd • Full-time

Jun 2022 - Present • 4 yrs 2 mos

Delivered IT support & help desk services for 150+ users, resolving desktop, software, and network issues quickly. Managed CMS portals, landfill systems, GPS trackers, CCTV cameras, and attendance/complaint systems — ensuring reliability and security. Implemented Excel automation to streamline daily reporting & task management, saving staff hours each week. Provided remote & onsite troubleshooting, keeping systems running at 99% uptime. Trained employees on Office 365 & internal systems, reducing repeat issues and boosting productivity.

Admin Assistant

Agriculture Supply & Prices Department, Government of Sindh • Freelance

Jun 2021 - May 2022 • 11 mos

Supported daily operations using MS Office, data entry, and documentation systems. Digitized records and streamlined filing processes, reducing retrieval time by 40%. Coordinated schedules, reporting, and office support tasks, strengthening organizational efficiency.