I will be your remote customer support and operations specialist

Kenya

I speak English

Customer Support Operations Manager

I am a results-oriented Customer Support Operations Manager with over 9 years of experience in customer service, operations management, and team leadership. I specialize in workforce management, custo...
About this Gig
  1. Professional Customer Support and Operations Manager
  2. Email, chat, and help desk support
  3. Handling customer inquiries and complaints
  4. CRM management and data updates
  5. Order management and basic troubleshooting
  6. Fast and professional customer responses
  7. Improving customer satisfaction and experience
  8. Ensuring smooth communication and workflow
  9. Supporting daily business operations
  10. Building strong customer relationships and retention

Social media platform:

Facebook

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Twitter

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Instagram

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LinkedIn

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TikTok

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Zoho Desk

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Freshdesk

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Zendesk

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Intercom

Knowledge base software:

Document 360

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Confluence

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Freshdesk

My Portfolio