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Gabrielle
@ellysegabrielle
VIrtual Assistant GoHighLevel Specialist Customer Support
Philippines
English, Tagalog
About me
Hi! Gabby here 👋 A proactive and reliable professional ready to help your business thrive!
✅ Email Support: Responding to inquiries and resolving issues efficiently.
✅ Chat Support: Providing quick and helpful customer solutions.
✅ Administrative Tasks: Keeping things organized and running smoothly.
✅ GoHighLevel (GHL): CRM management, contacts, pipelines, calendars, workflows, automations, forms, and follow-ups.
Ready? Let’s chat!
Skills
Gabrielle
Offline •
Average response time: 1 hour
See my services
Customer Support
I will be your email customer service expert and virtual assistant
Customer Support
I will handle shopify chargebacks and disputes
Portfolio
Work experience
GoHighLevel (Automation and Workflow)
Neuropath Behavioral Healthcare • Freelance
Jan 2024 - Present • 2 yrs 8 mos
1. Streamlined lead management processes by organizing pipelines and automating follow-ups. 2. Reduced repetitive manual tasks through workflow automation. 3. Created forms, calendars, surveys, and appointment booking systems. 4. Set up automated email and SMS sequences to improve customer communication. 5. Integrated third-party tools using webhooks and automation platforms. 6. Monitored workflows and troubleshot automation issues. 7. Provided administrative and technical support for daily GHL operations.
Customer Service & Team Manager
Company • Freelance
Jan 2022 - Present • 4 yrs 8 mos
1. Provided customer support via email, chat, and other channels. 2. Resolved customer inquiries and ensured timely follow-ups. 3. Managed customer relationships and service quality. 4. Handled administrative tasks, scheduling, and reporting. 5. Supervised daily team tasks and performance. 6. Trained and supported team members. 7. Delegated tasks and coordinated workflows. 8. Improved processes to increase efficiency. 9. Collaborated with management to resolve operational issues. 10. Maintained organized records and team communication.
6 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 6 Reviews
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Most relevant
johncampbell3
United States
Ongoing collaboration
Seller's Response
Helpful?
ignasaaa
United Kingdom
I've been working with her continuously for the past seven months, and she's been amazing. She's always friendly, responsive, and genuinely willing to help. No matter what questions or issues my customers had, she's handled everything quickly and professionally. Very adaptive and willing to learn. 100% recommend
Seller's Response
Helpful?
jared76842
Mexico
I just want to say Gabrielle has been really helpful with customer service. From the start, she’s been quick to respond, clear with her answers, and very easy to communicate with. She takes the time to explain things well and makes sure everything is understood, which I really appreciate. She’s also...
Seller's Response
Helpful?
venix_llc
United States
Ongoing collaboration
Seller's Response
Helpful?
venix_llc
United States
Ongoing collaboration
Really loved working with Gabrielle! Answers with professionalism and really understands the customers requests and issues. Efficient and really organized with messages, disputes and requests. Exceeded my expectations :)
Seller's Response
Helpful?
