I will be your virtual assistant in spanish

I am a virtual assistant with more than 3 years of experience in different areas:

Customer service and administrative assistant:

• Personalized attention through social networks, WhatsApp, email, among others
• Customer classification
• Status monitoring in sales processes
• Meeting scheduling
• Billing and collection management
• Bank reconciliations
• Creating presentations
• Calendar management
• Project management and team management

Community Manager:

• Create and manage social media accounts
• Interact with followers, respond to comments and private messages
• Generate and publish attractive and relevant content for the target audience
• Analyze content performance
• Create publication calendar

Assistant in creating and managing ecommerce stores:

• Creation of stores in Shopify and WordPress
• Monitoring of abandoned carts and customer service
• Configuration of discounts and promotions
• Marketing and sales
• Tool and application integrations

Work tools:

Google Workspace

Trello, ClickUp

ManyChat

CRM

WhatsApp

Shopify

Canva

If your desired task is not listed above, be free to ask and we can discuss it

pls PM me before ordering to avoid any inconveniences and to be sure that i can meet your expectations