e
elsarianta

Rizki T

@elsarianta

Customer Support Email and Chat Specialist

Indonesia
English, Indonesian
About me
Hi, I’m a reliable Virtual Customer Support Specialist helping businesses manage email and live chat professionally. I specialize in: Inbox and ticket management Live chat support CRM data entry and organization Customer follow-ups Daily admin support I use tools like HubSpot to keep communication organized and customers satisfied. I’m detail-oriented, responsive, and flexible with working hours. My goal is to help businesses improve response time and create a smooth customer experience.... Read more

Skills

e
elsarianta
Rizki T
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will customer support email and chat specialist
From$15 / projectMore details

Work experience

Telkomsel

Customer service representative

Telkomsel • Full-time

Feb 2021 - Jan 2022 • 11 mos

Handled customer inquiries via phone and email Resolved complaints professionally and efficiently Maintained high customer satisfaction Managed high-volume customer interaction in a fast-paced environment