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em_baraza

Emmanuel Barasa

@em_baraza

Video Producer ,Social Media Manager ,Virtual Assistant ,Documentary Filmmaker

Kenya
English, Swahili
About me
I'm a multimedia storyteller, video editor, graphic designer, and social media manager with 5+ years of experience helping brands create engaging digital content. I specialise in documentaries, YouTube videos, Photoshop, thumbnail design, content strategy, social media management, and corporate storytelling. Proficient in Adobe Premiere Pro, Photoshop, and After Effects, I deliver creative, high-quality content that drives engagement and grows brands.... Read more

Skills

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em_baraza
Emmanuel Barasa
Offline • 
Average response time: 1 hour

See my services

Filmed Video Production
I will create a professional video for your story, brand, or organization
From$100 / projectMore details
Social Media Management
I will be your social media manager and content creator
From$150 / projectMore details

Portfolio

Work experience

Freelancer.com

Video Producer | Social Media Manager | Virtual Assistant | Documentary Filmmaker

Freelancer.com • Freelance

Dec 2019 - Present • 6 yrs 9 mos

Experience Description Produce documentaries, corporate videos, sports broadcasts, and branded digital content for businesses, organizations, and entrepreneurs. Manage social media accounts across YouTube, Facebook, Instagram, LinkedIn, TikTok, and X by creating content calendars, publishing posts, engaging audiences, and monitoring performance. Provide virtual assistant services including email management, internet research, calendar scheduling, data entry, document preparation, customer support, and administrative coordination. Lead projects from concept development and scripting through filming, editing, and final delivery. Produce multi-camera livestreams for sporting events, conferences, and corporate functions. Conduct professional interviews and create compelling visual stories for YouTube and digital platforms. Develop content strategies that increase brand visibility, audience engagement, and online growth. Deliver photography, drone videography, motion graphics, and post-production using Adobe Premiere Pro, After Effects, Photoshop, Lightroom, and Canva. Collaborate with clients to transform ideas into polished multimedia campaigns delivered on time and within budget. Skills This combination makes you appear in more recruiter searches: Video Production Video Editing Documentary Filmmaking Social Media Management Content Strategy Digital Marketing Virtual Assistance Administrative Support Calendar Management Email Management Customer Support Data Entry Internet Research Project Coordination Livestream Production Sports Broadcasting Sports Commentary Photography Drone Videography Adobe Premiere Pro Adobe After Effects Photoshop Canva YouTube Management SEO for YouTube Copywriting Brand Strategy

DHL

DHL

Full-time • 4 yrs 3 mos

Service point advisor

Feb 2023 - Aug 2026 • 3 yrs 6 mos

Key Highlights Delivered exceptional customer service by assisting individuals and businesses with domestic and international shipments. Managed daily service point operations, ensuring compliance with DHL operational and security standards. Built strong customer relationships, resulting in increased customer satisfaction and repeat business. Processed shipments accurately, minimizing errors and delivery delays. Handled customer complaints and shipment inquiries, providing timely and effective resolutions. Promoted DHL products and value-added services to support revenue growth. Collaborated with operations, customs, and courier teams to ensure smooth shipment movement. Maintained accurate documentation, cash handling, and inventory records. Projects & Initiatives Improved customer experience by streamlining customer check-in and shipment processing during peak periods. Supported service point operational efficiency by ensuring accurate shipment documentation and compliance with DHL procedures. Assisted in implementing operational process improvements that reduced service delays. Contributed to sales initiatives by identifying customer needs and recommending appropriate DHL shipping solutions. Helped maintain high service quality standards through adherence to operational KPIs and customer service guidelines. Results Achieved Consistently met or exceeded customer service and operational performance expectations. Maintained high accuracy in shipment processing and documentation. Supported achievement of service point sales and revenue targets through customer engagement and upselling. Contributed to improved customer satisfaction through prompt issue resolution and professional service. Helped maintain compliance with DHL's global operational, safety, and security standards. Built lasting relationships with individual and corporate customers, encouraging repeat business.

DHL Sales Implant for Kenya Airways

May 2022 - Feb 2023 • 9 mos

As a DHL Implant at Kenya Airways, I manage logistics operations to ensure smooth and efficient shipment handling. My role involves coordinating end-to-end processes, optimizing workflows, and collaborating closely with both DHL and Kenya Airways teams. With a focus on operational excellence, I leverage DHL's global resources to meet the unique needs of the aviation sector, ensuring timely and precise deliveries that support Kenya Airways' success