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emirbrbovic

Emir Brbovic

@emirbrbovic

Customer Support Fluent English

Bosnia and Herzegovina
English, Croatian, Serbian, Bosnian
About me
I come from a sales and customer support background, where I’ve worked directly with customers across calls, email, and in-person. I’m especially comfortable working with consumer electronics, so I quickly understand products and customer needs, but I’m just as confident adapting to any support role. My English is fluent, I communicate clearly, and I pick up new tools and workflows fast.... Read more

Skills

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emirbrbovic
Emir Brbovic
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will be your professional english customer support
From$15 / projectMore details

Work experience

Freelancing_Career

Freelancing Career

Full-time • 6 yrs 6 mos

Procurement

Nov 2022 - Nov 2025 • 3 yrs

I ran the procurement and sales desk for a successful tech e-commerce site, bridging the gap between global distributors and business clients. From sourcing the right inventory (IT equipment, consumer electronics, and services) to closing deals via email and web shop inquiries, I made sure the business stayed efficient and responsive."

Sales manager

Apr 2019 - Oct 2022 • 3 yrs 6 mos

Managed sales operations and customer communication across consumer electronics products. Responsible for handling client inquiries, supporting inbound and outbound sales, and ensuring a smooth customer experience from first contact to purchase