I will set up freshservice itsm ticketing workflow automation app integration

E
emmapro_050
E
emmapro_050
Emmanuel A
set up freshservice itsm ticketing workflow automation app integration
Full Screen
set up freshservice itsm ticketing workflow automation app integration
Full Screen
Full Screen
set up freshservice itsm ticketing workflow automation app integrationset up freshservice itsm ticketing workflow automation app integrationset up freshservice itsm ticketing workflow automation app integration

About this gig

Freshservice ITSM Setup, Ticketing, Automation & Integrations

Are IT requests unorganized, tickets getting lost, or technicians manually assigning and updating work? Do you need a proper IT service desk with automated workflows and connected apps? I set up Freshservice so your team can manage requests, incidents, assets, and approvals efficiently.

WHAT I CAN DO FOR YOU

  • Freshservice ITSM setup
  • Ticketing system configuration
  • Ticket forms and custom fields
  • Service catalog setup
  • Department and agent setup
  • Ticket routing and assignment
  • SLA and priority configuration
  • Escalation workflow automation
  • Approval workflow setup
  • Automated notifications
  • Email-to-ticket configuration
  • Knowledge base setup
  • Asset and CI workflow support
  • Problem and change workflow setup
  • Microsoft Teams integration
  • Slack integration
  • Google Workspace integration
  • Jira Software integration

Asana integration; Trello integration; Smartsheet integration; Airtable integration; Notion integration; Okta integration; Lumos integration; TeamViewer integration LogMeIn Rescue integration; Zendesk integration; Freshdesk integration; ServiceNow integration Microsoft Teams integration; Slack integration Google Workspace integration

  • Expertise

    • Algorithms & Data structures
    • Localization
    • Security
    • Design
    • Testing procedures

  • Programming language

    • C#

  • Frontend framework

    • Next.js
    • React.js

  • Backend framework

    • Node.js

Get to know Emmanuel A

Emmanuel A

Freshservice Setup And Integration Specialis

  • FromNigeria
  • Member sinceOct 2026

  • Languages

    English
I help IT teams, SaaS companies, and growing businesses streamline IT service management with Freshservice. I set up and configure Freshservice ITSM, including ticketing, service catalogs, SLAs, asset, automations, and custom forms. I also integrate Freshservice with Microsoft Teams,and Workato. You get a connected ITSM system that automates ticket routing, approvals, incident management, asset tracking, alerts, and cross-team workflows—reducing manual work and improving response times.I deliver reliable integrations with accurate data mapping, testing, documentation, and ongoing support.

Related tags