e
eng_abdul_manan

Abdul A

@eng_abdul_manan

IT Support

Saudi Arabia
English, Urdu, Hindi
About me
Cisco and Ruijie Certified IT Support & Network Engineer with a Bachelor’s degree in Computer Science and over 4+ years of hands-on experience supporting enterprise IT environments. Skilled in troubleshooting hardware and software issues, configuring and maintaining LAN/WAN networks, and ensuring reliable IT infrastructure performance. Strong background in diagnosing technical problems, implementing network solutions, and providing end-user support in fast-paced environments.... Read more

Skills

e
eng_abdul_manan
Abdul A
Offline • 

See my services

Technical Support
I will configure cisco, ruijie and fortinet firewall and network devices
From$25 / projectMore details

Work experience

IT Support Engineer

Sand Arabia S • Full-time

Nov 2023 - Present • 2 yrs 6 mos

Installed, terminated, tested, and labeled Cat6/Cat6A cabling, patch panels, racks, and outlets. Provide support for hardware, software, and network issues. Install, configure, and maintain systems, applications, and peripherals. Manage and troubleshoot LAN, Wi-Fi, routers, switches, VLANs, and DHCP. Lead helpdesk support and resolve daily user/network issues. Administer user accounts, access control, and basic security policies. Assist with IT/network setup for new sites and deploy upgrades. Track software licenses, hardware assets, and warranties. Document technical issues and resolutions for knowledge sharing.