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Fiverr Pro
English
$
USD
Expert A
@eng_available
Level 2
Serving Humanity is the Best Job to Do
Pakistan
English, Urdu
About me
Hey,
Serving online community is my passion and I am selling my skills here for about 7 years. So far, I have focused on satisfying my clients, getting 100% accuracy over the tasks, and the delivery of tasks without any unnecessary delays.
In return I get my skills valued more, money added up and above all self-satisfaction in serving online community.
Regards
Skills
Expert A
Offline •
Average response time: 1 hour
See my services
Customer Support
I will be shopify customer support agent for replying emails, zendesk tickets, chat
Customer Support
I will be customer support agent, and integrate shopify with airtable using airpower
Work experience
Customer Support
Care N' Care • Freelance
Mar 2018 - Present • 8 yrs 2 mos
As a customer Support manager: My Responsibilities Include: 1. Timely and in a professional manner, replies to customers ( genuine with a personal touch and focus on improving customer satisfaction ) 2. Product questions (sizes, colors, availability) 3. Order status & tracking, ticket status and closures 4. Handling shipping delays, returns, exchanges, refunds 5. Escalate issues to the warehouse team when needed 6. Follow-ups with clients, distributors, vendors and warehouse team regarding order updates
182 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 182 Reviews
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Most relevant
scurlock
Repeat Client
United States
Great working with you again! thank you for your work, hopefully we can do it again down the road.
Seller's Response
Helpful?
goesstry1998
Repeat Client
Germany
Seller's Response
Helpful?
goesstry1998
Repeat Client
Germany
Seller's Response
Helpful?
nicke333
Repeat Client
Slovenia
Great job! He replies emails multiple times a day and customers really appreciate the support. Thank you!
Seller's Response
Helpful?
nicke333
Repeat Client
Slovenia
Seller's Response
Helpful?
