e
engrfaysal

Faisal Mukhtar

@engrfaysal

Strategic IT Leader

Pakistan
English, Urdu, French
About me
Fast & Reliable IT Remote Technical Support Specialist Hi, I’m Faisal, an IT Remote Technical Support Specialist with over 19 years of experience in delivering fast, reliable, and high-quality IT solutions. I specialize in computer/laptop troubleshooting,maintenance, software installation, Windows 10/11 support, hardware error fixing, virus removal, and malware cleanup. I also provide expertise in IT systems support, network security, LAN troubleshooting, and repair. My goal is to ensure smooth system performance with efficient, secure, and client-focused remote support services.... Read more

Skills

e
engrfaysal
Faisal Mukhtar
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will repair, optimize, and secure your windows PC or laptop remotely
From$20 / projectMore details
Technical Support
I will professionally install and configure windows os via remote support
From$15 / projectMore details

Portfolio

Work experience

Corning_Incorporated

Systems & Network Administrator

Corning Incorporated • Full-time

Jun 2012 - May 2026 • 13 yrs 11 mos

"Senior IT Leader, A core affiliate of the global Ingredion Incorporated group. Responsible for enterprise infrastructure, SAP security, and cloud transformation across multi-site operations."

Telenor_Group

Senior BTU

Telenor Group • Full-time

Aug 2010 - May 2012 • 1 yr 9 mos

At Tameer Microfinance Bank’s Head Office in Karachi, I held a key role in shaping the bank’s core IT infrastructure during a transformative phase. As Senior BTU – Infrastructure & Systems, I led a team of engineers, steering enterprise-level projects that fortified stability, security, and scalability across the institution’s digital environment. I managed and maintained mission-critical systems, including Web and Application servers, Active Directory (PDC/ADC), WSUS, backup solutions, and compliance logs. I was instrumental in the administration of Exchange Server 2007, and played a central role in deploying Microsoft Lync, enhancing unified communication across the bank. My expertise in virtualization brought strategic value—designing and implementing virtual environments via VMware, Microsoft Hyper-V, and advanced Microsoft tools, significantly optimizing resource utilization. I also supervised all infrastructure components—servers, endpoints, LAN/WAN, firewall configurations, and CCTV integration—ensuring operational continuity and risk mitigation. By leveraging Terminal Services solutions (RDS, TSPLUS, ThinStuff XP/VS), I introduced cost-saving models that significantly reduced CAL license expenditure. I also supported software deployments, led user training, resolved technical issues swiftly, and maintained rigorous reporting standards. Committed to innovation and continuity, I conducted R&D initiatives, verified disaster recovery backups monthly, and worked closely with vendors to ensure SLA compliance and uninterrupted service delivery. #InfrastructureManagement #SystemsAdministrator #ExchangeServer #Virtualization #VMwareExpert #HyperV #ActiveDirectory #NetworkSecurity #DisasterRecovery #TerminalServices #FirewallManagement #LANWAN #ITLeadership #CCTVIntegration #MicrosoftLync