
Godsblessing
Digital Marketing Specialist
Skills

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Portfolio
Work experience
Freelancer.com
Self-employed • 2 yrs 7 mos
CRM and Customer Support Automation Specialist
Feb 2026 - Present • 6 mos
Implemented and optimized CRM and customer support systems using Zendesk and Freshdesk. Configured ticket management, workflow automation, Help Centers, Knowledge Bases, and customer support processes to improve response times and streamline business operations.
Email Marketing and Marketing Automation
Dec 2025 - Present • 8 mos
Developed email marketing campaigns and automated customer journeys to help businesses nurture leads, increase engagement, and improve conversions. Integrated email marketing with CRM systems and business workflows to create scalable marketing automation solutions tailored to business goals.
Lead Generation Consultant
Mar 2025 - Present • 1 yr 5 mos
Designed lead generation systems using landing pages, optimized forms, and digital marketing strategies to help businesses capture qualified leads and improve conversion opportunities.