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$
USD
Edgar Pelayo
@epelayou
Zendesk Admin, Customer Support Operations and Workflow Automation
Venezuela
English, Spanish
About me
I'm a Zendesk Administrator specializing in transforming chaotic support channels into automated, efficient systems.
I configure and optimize the entire Zendesk ecosystem to reduce response times, boost CSAT, and maximize agent productivity.
What I offer:
- Full Setup: Support, Guide, Talk, Chat & Explore from scratch.
- Automations: Custom triggers, macros, and workflows.
- Omnichannel: Connecting email, WhatsApp, chat, and social media.
- Analytics: Custom Explore dashboards & KPI tracking.
Let's optimize your platform!
Skills
Edgar Pelayo
Offline •
Average response time: 1 hour
See my services
Planning & Setup
I will be your expert zendesk administrator and setup your helpdesk
