e
erenbakar

Eren Bakar

@erenbakar

IT Support Specialist, Windows, Microsoft 365 and Excel

Turkey
Turkish
About me
Hi, I'm Eren, an IT support specialist with 3+ years of enterprise helpdesk and system support experience at large automotive manufacturers in Turkey. I fix Windows 10/11 and Microsoft 365 problems (Outlook, Teams, OneDrive), manage users in Active Directory, set up NAS storage and backups, and build clean Excel and Power BI reports. I work evenings and weekends (GMT+3) and communicate clearly in writing. Clear steps, honest timelines, tidy results.... Read more

Skills

e
erenbakar
Eren Bakar
Offline • 

See my services

Data Dashboards
I will clean your excel data and build a simple dashboard
From$15 / projectMore details
Technical Support
I will provide remote windows and microsoft 365 IT support
From$15 / projectMore details

Work experience

Oyak_Renault

System Support Specialist

Oyak Renault

Oct 2026 - Present • 1 mo

IT department of an automotive manufacturing plant. System support and monitoring for office and production users.

Coşkunöz

Helpdesk Specialist

Coşkunöz

May 2025 - Oct 2026 • 1 yr 5 mos

- Resolved user requests via ITSM, phone, Outlook and Teams for office and production-floor users - Managed PC replacements and backed up departing employees' data to QNAP storage - Pulled regular Active Directory and DHCP reports - Provided priority on-site support to VIP users - Took part in QNAP NAS installation and RAID configuration

Webhelp

Helpdesk Assistant Specialist

Webhelp

Aug 2023 - Nov 2024 • 1 yr 3 mos

- Solved hardware and software issues for customer-service agents' PCs and peripherals - Checked the server room daily, tracked IT inventory and set up computers for new hires - Administered Active Directory and McAfee ePO; handled ITSM tickets - Took part in server room setup and rack installation